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Purchase an eligible JBL Headphone model between the 1 Feb – 30 Jun 2024, trial it and if you are not completely happy with the fit, sound or product in general, you will have up to 30 days from date of purchase to return it, to the point of purchase for a full refund of the purchase price.

Selected Models

JBL Tour One M2
Wireless over-ear Noise Cancelling headphones
$369.95
JBL Tour Pro 2
True wireless Noise Cancelling earbuds
$349.95
JBL Live Pro 2 TWS
True wireless Noise Cancelling earbuds
$249.95
JBL Live Free 2 TWS
True wireless Noise Cancelling earbuds
$229.95
JBL Quantum 910 Wireless
Wireless over-ear performance gaming headset with head tracking-enhanced, Active Noise Cancelling and Bluetooth
$549.95
JBL Quantum 810 Wireless
Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth
$399.95
JBL Quantum 610 Wireless
Wireless over-ear gaming headset
$249.95
JBL Quantum TWS
True wireless Noise Cancelling gaming earbuds
$249.95
JBL Quantum TWS Air
True wireless gaming earbuds
$135.96
$169.95

How to Buy

How to Buy

Purchase an eligible JBL Headphone between 1st of February 30th of June 2024

How can I Claim

How can I Claim

The product must be returned within 30 days from the date of purchase. To the original point of purchase.

Returning your Product

Returning your Product

The product must be returned in original packaging. Retailers can refuse a refund if not returned in its original condition or damaged

Terms and Conditions

Terms and Conditions

One claim per household. Products returned after 30 days are not eligible for a refund. Excludes shipping costs. Full terms below

Offer available at participating JBL Authorised Dealers

Offer available at participating JBL Authorised Dealers

Offer available at participating JBL Authorised Dealers including (But not limited to): JB HI FI, Harvey Norman, Noel Leeming, Heathcotes, Spark, PB Tech, Smiths City and JBL.co.nz.

Full Terms & Conditions

JBL – 30 DAY MONEY BACK GUARANTEE

TERMS AND CONDITIONS (LONG)

ELIGIBLE MODELS INCLUDE:

Tour Pro 2, Tour One MK2 Live Pro 2, Live Free 2, Quantum One, Quantum 910, Quantum 810, Quantum 610, Quantum TWS, Quantum TWS Air

DURATION: 1st February 2024 until the 30th June 2024

Purchase an eligible JBL Headphone model between the 1st February 2024 until the 30th June 2024 trial it and if you are not completely happy with the fit, sound or product in general, you will have up to 30 days from date of purchase to return it, to the point of purchase for a full refund of the purchase price (Excluding shipping if applicable). The eligible product/s must be returned within 30 Days of date of purchase, to the original point of purchase (Specific to the actual store and location to which the original purchase was made or if purchased online from a participating authorised retailer, returned online). Offer available at participating JBL Authorised Dealers including (But not limited to): JB HI FI, Harvey Norman, Noel Leeming, Heathcotes, Spark, PB Tech, Smiths City and JBL.co.nz. Please note – Online resellers and marketplaces are excluded from this promotion.

This promotion is open to New Zealand residents only with a legitimate New Zealand residential address. Applicable customers purchasing an eligible product from the above list and from a participating retailer during the promotion period may return the product to the original point of purchase within 30 days for a full refund of the purchase price (Minus any shipping costs incurred). The refund amount will comprise of the sum of the amount the Eligible Product/s was purchased for, as shown on the original Proof of Purchase. The refund amount is non-transferable.

A full refund may only be granted if the Eligible product is returned to the store with proof of purchase and in its original packaging and includes all components, accessories, manuals, cables, charging cases, Earbuds, Fins as provided on the date of purchase. Refund will not be granted if the product is deemed damaged (Includes cosmetic damage, scratches, broken or damaged connections). The retailer at their own discretion can refuse a refund of the product if not returned in its original condition.

This offer is available to one claim per person per household. Any products returned after 30 Days from the purchase date will be deemed invalid and not eligible for refund. This 30-day money back guarantee applies in addition to your rights under the Consumer Guarantees Act 1993.

For customers who purchase an eligible headphone on the last day of the promotion being 30th of June 2024 have until 30th of July 2024 to return their product if not fully satisfied.

The 30 Day Money Back Guarantee promotion is being administered by Harman International Industries. Please visit www.jbl.co.nz for more details.