This promotion is open to New Zealand residents only with a legitimate New Zealand residential address. Applicable customers purchasing an eligible product from the above list and from a participating retailer during the promotion period may return the product to the original point of purchase within 30 days for a full refund of the purchase price (Minus any shipping costs incurred). The refund amount will comprise of the sum of the amount the Eligible Product/s was purchased for, as shown on the original Proof of Purchase. The refund amount is non-transferable.
A full refund may only be granted if the Eligible product is returned to the store with proof of purchase and in its original packaging and includes all components, accessories, manuals, cables, charging cases, Earbuds, Fins as provided on the date of purchase. Refund will not be granted if the product is deemed damaged (Includes cosmetic damage, scratches, broken or damaged connections). The retailer at their own discretion can refuse a refund of the product if not returned in its original condition.
This offer is available to one claim per person per household. Any products returned after 30 Days from the purchase date will be deemed invalid and not eligible for refund. This 30-day money back guarantee applies in addition to your rights under the Consumer Guarantees Act 1993.
For customers who purchase an eligible headphone on the last day of the promotion being 31st of January 2024 have until 3rd March 2024 to return their product if not fully satisfied.
The 30 Day Money Back Guarantee promotion is being administered by Harman International Industries. Please visit www.jbl.co.nz for more details.